Contact

We do reply, for real

Got a question on your analysis, want to know more about a Premium report, you're a property pro or a journalist: email us at contact@biencheck.com. We read everything and reply within 48 business hours.

Premium report support

Question on your analysis, access to your report, payment issue: we'll unblock you fast.

Property pros

Agency, broker, notary, hunter, dealer: to talk partnership, integration or data licensing.

Press and partnerships

Working on a property piece? Happy to share our analysis and numbers.

Everything else

Suggestion, product feedback, legal question, GDPR request: we read every message.

Google reviews

Used BienCheck and it helped? Drop us a Google review, it really moves the needle on visibility.

See our Google listing

Instagram

Behind the scenes, buying tips and analysis stories, follow along to stay in the loop.

@biencheck_officiel

Facebook

Product updates, news and buyer-side advice, join the BienCheck community.

Our Facebook page

How to reach us

One email for everything: contact@biencheck.com. Please put the topic in the subject line (support, pro, press, GDPR) and, if you've got a report in flight, the email on your account. Saves us a round trip.

Response time

We aim for a reply within 48 business hours. For Premium support on an active analysis, we usually come back the same day.

What we don't do

We don't visit properties, we don't sign your deeds for you, we don't ring the agent to negotiate. BienCheck is a decision-support tool: the call stays yours.

You don't need to email to get started

The pre-analysis is free and instant. If you've got a question afterwards, we're here.

Analyse a property, free